What We Do
Pioneer in enabling Electronic Location Communication for public safety and smarter city council services.
We harness the power of the world's first patented apparatus and system to connect physical locations. We proudly believe IoT of physical address is the key for smart city safety.
Cities are facing complex challenges caused by demographic, social, and technological changes. Cities are facing complex challenges caused by demographic, social, and technological changes. The paradigm shift from the legacy PSTN (Public Switched Telephone Network) to ubiquitous WiFi and cellular connectivity for voice over internet protocol (VoIP) calling represents the fast telecommunication technological change, which noticeably leaving emergency calls made by mobile devices challenging to locate. Swelling urban populations have put enormous strain on infrastructures and public services such as emergency response. Improving public emergency service takes on added urgency with the fast evolvement in the application of telecommunication technology. We spend nearly 86.9% of their time as found by the “The National Human Activity Pattern Survey (NHAPS) A Resource for Assessing Exposure to Environmental Pollutants”. (Pages 15)
Therefore, to effectively locate emergency call by mobile device is crucial for providing emergency services. There are “An estimated 240 million calls are made to 9-1-1 in the U.S. each year. In many areas, 80% or more are from wireless devices.” In New Zealand, “more than 80 per cent of over 2 millions 111 calls are made from mobile phones in 2017. Problems are emergency calls made by mobile phone ‘get lost’ by location inside buildings; online communication of indoor location information is critically reliant on power supply for wireless internet access, such as WiFi; real-time information of occupants’ indoor location and buildings’ environment often are unavailable for assisting evacuation and intervention in emergency. As a result, people who issue alerts for help can not be found and can not communicate effectively, especially from inside and around buildings that are close tight in between, wherein location enabled by GNSS (GPS) becomes ineffective.
Location of mobile emergency calls significantly improved thanks to EENA (Europe Emergency Number Association)’s protocol of AML (Advanced Mobile Location), which which makes emergency location-based service (LBS) that applies position techs available on smartphones. New Zealand introduced ELS & AML in May 2017. The horizontal accuracy of geolocation (x- and y-axis) for an emergency call is only reliable for outdoor, with an accuracy discrepancy of up to over 30 meters radius. The vertical accuracy (z-axis) of a building’s correct floor level, unfortunately, remains unsolved. Frankly, it can do little for finding a distressed caller inside a complex building. As a result, for any emergency call, without clearly telling the PSAP (Public service answering point) or emergency call center your accurate address, dispatching your call to emergency first responders is doomed to be delayed, which means life and death in many cases.
From April 3, 2021, with a six-year benchmark. It requires that: in each of the top 25 cellular market areas (CMAs), nationwide Commercial Mobile Radio Service (CMRS) providers shall deploy either dispatchable location or Z-axis technology (47 CFR § 9.10(i)(2)(ii)(C) to meet: Z-axis accuracy metric of within 3 meters above or below (plus or minus 3 meters) the handset; and to provide, Z-axis information in Height Above Ellipsoid; and, Floor level information where available. (https://www.fcc.gov/public-safety-and-homeland-security/policy-and-licensing-division/911-services/general/location-accuracy-indoor-benchmarks).
Noticeably, pinpoiting emergency vertical location to ‘achieve 3 meters above or below (plus or minus 3 meters) the handset‘ is only a starting point. Providing straight forward ‘Floor Level Information’ is the ultimate goal to achieve by FCC. Unfortunately, neither the techs used by AML & ELS nor the MBS (Metropolitan Beacon System) nor barometric in HAE (Height Above Ellipsoid) can provide accurate pinpoint floor level information.There is no known premises-based reliable network communication that can assist the persons inside buildings who may need preemptive and preventive intervention.
Prospective Solution Elocomm can provide timely alert’s accurate location information for the emergency services, such as the PSAP (Public Safety Answering Point) dispatcher, first responders of fire, ambulance and police along with other real-time ‘inter-location’ information such as how many other persons involved in the incident, and real-time environmental data such as floor level, floor plan, temperature, movement of persons involved in the proximity of the alert location. Proudly, it also provides a direct communication channel to engage with persons in the proximity of the emergency.That is to have a mission-critical physical location-based communication framework in place, by communication sensor technology that enables power outage safe, even catastrophe safe data collection and transportation across all physical locations of interest inside building complex.
At the same time, these sensors can also integrate and coexist with other sensors to sense and collect environmental and social data, such as the size of group of people involved in the emergency? And what is the event? Is it a fire, a gas leak, a heart attack? A fall? or even family violence? It is like many 24/7 emergency machines learning digital wardens deployed inside the buildings. Such digital wardens can deliver ‘mission-critical digital twin’ data’ at all critical posts at the premises for public safety.
With such a ‘digital twin system network, critical data can be transported to engage with capable mobile and wearable devices incorporated with the same radio and IP protocol.Emergency services and other stakeholders, such as the local city councils authorities, insurance underwriters, power company, post-service, and other collaborative city service providers, individual premises-based business, as well as the occupants, visitors, and any third parties who have access to the networks may share such critical data.So to achieve an enhanced living environment and quality of life for residents and citizens in collaboratively resilient, intelligent cities with the best liveability, workability, and sustainability.
Smart Cities Council EngagementConnected locations network by Elocomm can serve as an information communication loop for the city government gaining access to first hand environmental, social and demographic information of such as smoke/fire alarm, air quality, traffics, noise, lone occupied home, solo-parent family, liveable conditions of housing concerning its occupancy, temperature, and humidity, democratic engagement and creative ideas proposed by civilians, etc. In the meantime, many local government services can be enabled directly online to the physical address efficiently and cost-effectively. Therefore, optimizing the return on financial commitment by the local and central government.With digital data social analytical approaches, the above data can provide location-based intelligence and insights for quantitive research; and a practical target solution to tackle issues and challenges beyond the daily chores of municipal operations for solving fundamental and actual problems from city leaders point of view.
Our research shows that many cities plannings and projects are not apt for solving problems intrinsic in delivering actual and meaningful results with resilience and collaborations in mind for using new technologies and new business models to give cities leaders innovative options for financing to pursue their smart city ambitions.
Elocomm is committed to improving public safety by implementing its patented technology to establish a citywide digitized civic address system.
By Paul K Chan